Common Problem
What should I do if I entered the wrong bank account number when depositing money into Waton?
Please contact the remitting bank as soon as possible after finding the wrong bank account number. This process will take a significant time, so please make sure the account number, name and SWIFT are correct when depositing money.
How long does it take to withdraw funds from Waton??
The withdrawal generally takes 1-3 days to complete. However, due to holiday arrangement, efficiency of intermediate banks and telegraphic transfer risk, the arrival time may be delayed.
How long does it take to deposit funds at Waton?
It usually takes 1-3 business days to deposit. However, due to holiday arrangement, efficiency of intermediate banks and telegraphic transfer risk, the arrival time may be delayed.
How to open a Waton International Account
Prepare a valid ID in advance:
1. ID Card; or
2. Passport.
Procedures for opening Waton account:
1. Download our App;
2. Click "Sign up" to submit registration information;
3. Select region of location of ID;
4. Select identification type, upload proof of identification, and fill in basic personal information;
5. Fill in asset information;
6. Check risk warning and agree to Terms of Use;
7. Sign in the following space;
8. Submit application information and wait for approval.
How to deposit money in Waton International
Waton International currently supports bank card transfer and edda gold deposit. You can complete the deposit through the following steps:
1. After completing Waton Account Opening, click "Deposit" on the "Asset" page;
2. Choose the method and currency of deposit;
3. Fill in and complete the deposit order;
4. Waton International will handle the payment for you immediately after receiving the order.
How to withdraw funds in Waton International
You can complete the withdraw by the following steps:
1. Click "Withdraw" on the "Asset" page;
2. Fill in the payment information;
3. Waton International will process your application for payment as soon as possible after receiving the order. The bank will not process the fund transaction during holidays and off-market. The payment arrival time may vary under certain circumstances.