SAP Fioneer, a leading global providerof financial services software solutions and platforms, today announced thelaunch of its AI Agent: an expert-built solution designed to intelligentlyenhance core operations of financial services institutions. The first releaseof the Fioneer AI Agent lays the foundation for banks and insurers to automateprocesses, gain real-time insights, and make smarter decisions using naturallanguage and without the need to share data externally.

TheFioneer AI Agent is generally available now as an add-on for SAP FioneerS/4HANA products in Banking, Insurance, and Finance. By leveraging the suspenseaccount analysis, finance teams can generate complex reports using naturallanguage, significantly reducing manual effort, improving operationalefficiency, and achieving considerable time savings.

“Ourapproach to AI-powered financial services focuses on delivering tangibleoutcomes to our customers in two ways: Embedded directly into our products andsolutions or, via our AI Agent, operating across our portfolio as a powerfuladd-on”, said Dirk Kruse, CEO at SAP Fioneer. “Unlike generic AI tools, theFioneer AI Agent comes pre-configured to integrate seamlessly with SAPFioneer’s products and future data models and is engineered with deep expertisefor the financial services industry.”

TheFioneer AI Agent delivers intelligence that is integrated into SAP Fioneer’sbanking, insurance, and finance solutions, offering contextual, transparent,and actionable use cases without the need for custom development and heavy ITdependance. It empowers financial professionals to interact with data usingnatural language, eliminating reliance on IT teams and accelerating time tovalue. Designed for flexibility, the Fioneer AI Agent supportsbring-your-own-LLM strategies as well as SAP BTP AI Core LLMs and willintegrate with SAP Joule and other agents such as Microsoft Copilot. Integratedand aligned with the SAP strategy, it ensures full compliance with data privacyand auditability standards, making it a trusted solution for institutionsseeking to scale AI responsibly and effectively.

SAPFioneer’s AI Agent is developed in alignment with industry-standard AI ethicsframeworks, ensuring fairness, transparency, and human oversight.

AboutSAP Fioneer

SAPFioneer (https://www.sapfioneer.com/) is a global provider offinancial services software. We deliver modern platforms and solutions thatenable financial institutions run core operations, drive innovation, and meetevolving regulatory demands. Built on SAP technology and backed by deep industryexpertise, our modular approach enables clients to scale securely, adaptquickly, and lead with confidence.

Headquarteredin Germany and supported by over 1,300 employees worldwide, SAP Fioneer is atrusted partner to more than 1,200 banks and insurers and committed tolong-term partnerships across the financial services ecosystem.